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Ordering your Hosting and Domain Name
All of Ausweb's Hosting Solutions, Domain Registrations and Transfers can be easily ordered via our online shopping cart. The Hosting Solutions on our home page have convenient order buttons, which...
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Paying and Viewing Invoices from your Client Area
All Ausweb invoicing is sent out via an email notification with a PDF attachment. After logging into your AUSWEB Client Area, you can also view and manage your current and past invoicing. You can print...
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Cancelling Ausweb Services from your Client Area
When cancelling your AUSWEB services, as per our Terms & Conditions - you must submit a formal cancellation request from your Client Area within thirty (30) days prior to your anniversary billing...
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Submitting Support Tickets From Your Client Area
From your Client Area you have access to our 24/7 online help desk. You can submit and respond to support tickets easily from one area. The following tutorial will guide you through submitting support...
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Changing Your cPanel Password From The Client Area
You can manage passwords for your cPanel hosting services, and use our easy login buttons to be taken to your cPanel web hosting control panel. The following tutorial will guide you through viewing and...
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Upgrading your Hosting and Ordering Addons
The following tutorial will guide you through upgrading your account and ordering product addons from your Ausweb Client Area. Upgrading your Ausweb Services or Ordering Product Addons. After...
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Updating Personal Information in your Client Area
You can view and manage your current services as well as order additional services, upgrades and addons. You can manage passwords for your cPanel hosting services, and use our easy login buttons to be...
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Resetting your Client Area Password
The following tutorial will guide you through resetting your Client Area password. If you have misplaced your AUSWEB Client Area password you can reset it by following the below tutorial Visit your...
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Update Credit Card in your AUSWEB Client Area
The following tutorial will guide you through viewing and updating the credit card you have on file for your account. Invoices for your Ausweb services will be automatically processed when you have...
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Logging into your AUSWEB Client Area
The AUSWEB Client Area is your primary destination for managing all of your personal account information and your AUSWEB products and services. You can view and manage your current services as well as...
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How do I build an online store?
This article is part of the series “How do I Build an Online Store”. Overview Part 1 — Plan Part 2 — Build Part 3 — Sell Series Overview — How do I build an online store? These and many other questions...
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Changing Email Password through cPanel
If you’ve lost or forgotten your email password for your POP or IMAP account, you can easily reset it by following the instructions below. Please note, this method does not require the old password. 1/...
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Stealth Nameserver Records
This tutorial will explain what stealth nameserver records are Stealth nameserver records are sent when the authoritative zone file has been delegated to a different pair of nameservers. e.g, at the...
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What is the Root Zone?
This tutorial will explain what the root zone is in DNS The DNS root zone, sometimes referred to as the dot (.) zone, is the first point of contact for DNS name resolution. ICANN explains this in...
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Lame Name Servers
This tutorial will explain what lame name servers are, and how to fix them A name server that is “lame” does not answer for your domain; or, in other words, no zone file for your domain has been...
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Name Server Delegation
What is Name Server delegation? Name Server delegation is the process of updating your domains name servers at the registry level. e.g., when you first sign up with AUSWEB, you may be prompted to...
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Block countries using CSF Firewall in your cPanel VPS Hosting or Dedicated...
There are two main ways to block a user from accessing a website. You can use mod_geoip, which is basically lines that you enter to your .htaccess file, or you can use the Firewall on the server to...
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Registrant Verification Email – Domain Name FAQs
This KB article will try to answer questions around how AUSWEB and OpenSRS will handle Registrant Validation. Q: Who is the Registrant? A: The Registrant is the Organization Contact Record (RWI) or...
View ArticleWhat are the AUSWEB name servers? – DNS Hosting
The AUSWEB name server are : ns1.ausweb.net.au ns2.ausweb.net.au ns3.ausweb.net.au If you need additional DNS Management and DNS Hosting the please follow the link below:...
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How to Duplicate a cPanel MySQL Database
Do you want to duplicate or copy a cPanel MySQL database? This can be done using phpMyAdmin by following the steps below: Note: It’s important that you BACKUP your database first before performing the...
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